How do I end my Max subscription?
- Your Max subscription continues until you end it.
- Deleting the Max app does not end your subscription.
- End your subscription before your next billing date to avoid further charges.
Max subscriptions are available through many providers. The steps to end your subscription vary depending on who bills you. If you know who bills you, skip to Step 2.
Step 1: Find who bills you
Here's how to find who bills you for Max:
- Do one of the following:
- Web: Go to max.com/subscription and sign in (if needed). Can't sign in?
- Phone, tablet, or computer: In Max, choose your profile and then Subscription.
- TV device: In Max, choose the Settings icon
and then Subscription.
- Find who your base subscription is billed through (top of screen).
You can also check your bank statements or ask your internet, mobile, or TV provider if they bill you for Max.
Step 2: End your subscription
If you're billed through us (BluTV İletişim ve Dijital Yayın Hizmetleri A.Ş.), here's how to end your base subscription:
- Go to max.com/subscription and sign in (if needed). Can't sign in?
- Choose Cancel Your Subscription.
No cancel option? Take note of who your base subscription is billed through (top of screen) and find them in the Third-party billing section below. - Confirm your subscription ending and take note of your expiration date.
You can stream until your subscription expires at the end of your billing period.
For more info, go to Change a Max-billed subscription.
Third-party billing
Find who your base subscription is billed through below:
If you're billed through Apple, here's how to end your subscription:
- On your iPhone or iPad, open the Settings app.
If you don't have an iOS device, go to Apple's Cancel a subscription article. - Choose your name.
- Choose Subscriptions (if prompted, log in with your Apple ID).
- Choose Max in your list of subscriptions and then Cancel Subscription.
Can't find it? Make sure you're signed in with the same Apple ID you used to purchase your subscription. For help, go to Apple's Can't find subscription article.
You should get an email from Apple confirming that you have ended your subscription. You can stream until your subscription expires at the end of your billing period.
If you're billed through Google, here's how to end your subscription:
- On the Android phone or tablet, open the Play Store app.
To end on your computer, go to Google's End a subscription on Google Play article. - At the top right, choose your profile icon.
- Choose Payments & subscriptions and then Subscriptions.
- Choose Max in your list of subscriptions and then Cancel subscription.
Can't find it? Make sure you're signed in with the same Google account you used to purchase your subscription. For help, go to End Google-billed subscription.
You should get an email from Google Play confirming that you have ended your subscription. You can stream until your subscription expires at the end of your billing period.
If you're billed through Samsung, here's how to end your subscription:
- Go to samsungcheckout.com and sign in to your Samsung account.
To end on your Samsung TV, go to Samsung's End subscription article. - From the Purchase History menu, choose Subscriptions.
- Find your Max subscription and choose Unsubscribe.
Once ended, you should get an email from Samsung confirming your subscription has ended. You can stream until your subscription expires at the end of your billing period.
If you need help ending your Samsung-billed subscription, contact us.
Sign in to your provider's website, go to their Help Center, or contact them.
Looking for something else?
Need help signing in? Go to Can't sign in.
